We are running Windows 7 Enterprise 64 Bit virtual desktops (using VMware View 6.1) and connecting users to a Type 4 Xerox printer driver/queue being hosted off of a Windows 2012 R2 Server. The driver on the server is listed as "Xerox WorkCentre 7970
V4 PCL6" and when the Windows 7 user connects to it the driver appears as "Microsoft enhanced Point and Print compatibility driver". Within the Win7 client's "Print Management" it appears as version 6.3.9600.17415
The Printer works fine during their Windows session, they log out and when they log back in the print queue is still there but when you right click and go to "printer properties" it throws the following error
"The 'Microsoft enhanced Point and Print compatibility driver' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"
Removing the queue then re-adding it fixes the issue for the Windows session you are in.
Side note: We are using VMware's Persona Management to save user's profile data across logoffs since the virtual desktops are non-persistent. I've only been able to reproduce this in Windows 7 using a virtual desktop, I can't reproduce it on my physical Windows 7 box.
We are getting around this by using group policy and a vbs script to remove the queue on logoff then another script to re-add it on logon but that's just a band-aid.
Also, a Type 3 driver works fine across logoffs but we need the Type 4 driver in this instance.
The Printer works fine during their Windows session, they log out and when they log back in the print queue is still there but when you right click and go to "printer properties" it throws the following error
"The 'Microsoft enhanced Point and Print compatibility driver' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"
Removing the queue then re-adding it fixes the issue for the Windows session you are in.
Side note: We are using VMware's Persona Management to save user's profile data across logoffs since the virtual desktops are non-persistent. I've only been able to reproduce this in Windows 7 using a virtual desktop, I can't reproduce it on my physical Windows 7 box.
We are getting around this by using group policy and a vbs script to remove the queue on logoff then another script to re-add it on logon but that's just a band-aid.
Also, a Type 3 driver works fine across logoffs but we need the Type 4 driver in this instance.