I'm printing from a Windows 7 to an OKI Data 5200n that is connected to a server. I have several printers that run just fine but this one keeps freezing up, and from this machine only. Every computer in the office can print to it with no problems. I've tried
restarting the computer and restarting the print spooler service on both ends. Troubleshooting does nothing. It never sees a problem. I've looked around in the Event Viewer and found this:
----------------------------------------------------------
Fault bucket , type 0
Event Name: AppHangXProcB1
Response: Not available
Cab Id: 0
Problem signature:
P1: chrome.exe
P2: 45.0.2454.101
P3: 56034380
P4: 3bb1
P5: 128
P6: splwow64.exe
P7: 0.0.0.0
P8:
P9:
P10:
Attached files:
C:\Users\OFFICE1\AppData\Local\Temp\WERA16D.tmp.appcompat.txt
C:\Users\OFFICE1\AppData\Local\Temp\WERA229.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\OFFICE1\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_chrome.exe_88fc1dec397d7584e7a73e65784ef8f124f60b6_0940aa72
Analysis symbol:
Rechecking for solution: 0
Report Id: e17f25d9-71d7-11e5-a1db-00215a2d63f6
Report Status: 1
(along with this)
------------------------------------------
| | | C:\Users\OFFICE1\AppData\Local\Temp\WERA16D.tmp.appcompat.txt C:\Users\OFFICE1\AppData\Local\Temp\WERA229.tmp.WERInternalMetadata.xml |
| | | C:\Users\OFFICE1\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_chrome.exe_88fc1dec397d7584e7a73e65784ef8f124f60b6_0940aa72 |
| | | e17f25d9-71d7-11e5-a1db-00215a2d63f6 |
Can someone help me figure this out? It's worked fine up until today after our server went down.