Hello all, need help with a peculiar issue.
We have just built a brand-new Server 2003 R2 SP2 x86 virtual server in VMWare. This server is also installed with the Subsystem for UNIX-based Applications components and a program called PrintMonitor that appears to be a bridge between a UNIX-based application on UNIX server submitting print jobs to the Server 2003 R2 server.
The problem is that whether going through PrintMonitor or just into the standard Windows printing subsystem, the print queue for any of the 3 printers installed on the server will stall when a large number of documents are submitted. For example, if 15 small Notepad documents are printed to a printer, they will all queue, but after 11 print (this number appears to be consistent and repeatable), it can take anywhere from 45 seconds to 2 minutes for the rest to print.
I've already done a lot of searching on this issue and everything I read says that printing problems are most likely due to print drivers. Of the three printers, one is an HP 4000 series LaserJet and the other 2 are large Kyocera TASKalfa 8001i's. The problem has manifested on all three printers, but so far we've only tried to remedy the problem on the HP. We've tried 4 alternate drivers and the problem persists. The HP PCL5 and PS drivers completely failed to work because it didn't have correct paper parameters. The PCL6 driver behaved the same as the driver included in Windows. We've tried submitting through PrintMonitor and directly into Windows, but the problem persists there as well, which would seem to eliminate PrintMonitor as the source of the problem.
Does anyone else have any suggestions on what we can try?
