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Printing on Virtual Printserver with bad Performance

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Hi all,

I have a virtual Print server running with Server 2012 on a Hyper-V host. I'm facing performance issues when clients try to print on a shared printer. I have another physical print server confirgured exactly the same and using the same drivers for other printers (but same models). From the same client I can print on the phyisical server and I'm not having any problem while printing on the virtual one causes me a delay. They are in the same Gigabit network.

Services on Physical Server: Print Server, DFS Replication & Nameserver, TrendMicro AV, Windows FW

Services on virtual server: Print Server, Azure AD Sync / DirSync client, Trendmicro AV, Windows FW

The problem: When printing from notepad (but even from other applications) there is a window appearing "now printing" while the print job is being sent to the printer. When printing via the virtual server this window stays 8.5s and freezes the application. I have measured the time in different scenarios. The test has been done from the same client:

Printing Client-> Virtual Server
All services active: 8.5s
Inactive AV: 8.5s
Inactive FW: 4s

Printing directly on Virtual Server
All services on: 1s

Printing Client -> Phyisical Server
All services on: 1s

File and print services are allowed to pass the FW. I've tried various measurements:

  • Inactivate IPv6 (registry key)
  • Inactivate chimney offload
  • inactivate RSS
  • inactivate Auto Tuning

Any ideas?

Thanks a lot!

Regards,

Jan


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